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Terms That Govern Your 950ok Account

These terms set out what you agree to when you open and use a 950ok account — covering deposits via bKash, Nagad and Rocket, how we handle your funds, and what we expect from you.

Account EligibilityPayment RulesbKash, Nagad, RocketAccount ConductJurisdiction Dependent
950ok Terms That Govern Your 950ok Account
HOW WE OPERATE

How 950ok Handles Your Account and Data

We hold your account data only as long as your account is active or as required by applicable law. You can request a copy of the data we hold, ask us to correct inaccuracies, or close your account by contacting support. Account security relies on the mobile number tied to your bKash, Nagad or Rocket wallet — every login and withdrawal triggers an OTP to that number, so keeping your wallet number current is essential.

Data Retention

We keep your account records while your account is open and for the period required by law after closure. You can request deletion through support once your account is closed and balances are settled.

Account Security

Every withdrawal and account change requires OTP verification sent to your registered mobile number. If your number changes, update it through support before initiating any transaction.

Your Rights

You have the right to access, correct or request removal of your personal data. Submit a written request via email support and we will respond within the timeframe required by applicable law.

Who to Contact

For data requests, account disputes or terms clarifications, our support team is the single point of contact. Quote your registered wallet number in every message to speed up the process.

TERMS CONTACT

Questions About These Terms

If any part of these terms is unclear or you need to raise a dispute about your account, our support team handles terms-related queries directly. Reach us through live chat, email or the in-app help button — we respond in English and can walk you through any clause that affects your account or your payments.

Team online

Live Chat

Open the chat widget from any page on 950ok. Terms queries, account disputes and payment clarifications are handled here during staffed hours.

Email Support

Send your terms or account query to our support address. Include your registered wallet number — bKash, Nagad or Rocket — so we can locate your account quickly.

In-App Help

Tap the help icon inside your 950ok account on mobile. It routes directly to the support queue, so you do not need to leave the app to raise a terms concern.

Common Questions on Our Terms

These are the questions we hear most often about how our terms work in practice — covering account access, payments, disputes and your rights under these terms.

Access depends on whether online gaming is permitted under your local law. These terms govern your account if you are in an eligible region. Check your local regulations before opening an account.

We notify you through your registered account before any material change takes effect. Continuing to use your account after that notice period means you accept the updated terms.

Withdrawals go back to the wallet used for the deposit — bKash to bKash, Nagad to Nagad, Rocket to Rocket. A mismatch pauses the payout until our support team verifies your identity.

Email our support team with your registered wallet number and a written data-access request. We will respond within the timeframe required by applicable law in your region.

Using someone else's wallet, providing false identity details, or attempting to manipulate account balances all breach these terms and may result in account suspension pending review.

Contact support to close your account once your balance is settled. After closure, submit a data-deletion request and we will process it in line with our retention obligations under applicable law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.